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Long Term Plan 2024-2034. We've reviewed our Rate Remission Policies
Share Long Term Plan 2024-2034. We've reviewed our Rate Remission Policies on FacebookShare Long Term Plan 2024-2034. We've reviewed our Rate Remission Policies on TwitterShare Long Term Plan 2024-2034. We've reviewed our Rate Remission Policies on LinkedinEmail Long Term Plan 2024-2034. We've reviewed our Rate Remission Policies link
Consultation has concluded
CLOSED: Consultation has concluded. Please see key dates within the timeline for next steps.
Water Rates Remission Policy 2021
The purpose of this policy is to provide certainty regarding the conditions which must be satisfied before Council will accept an application for the remission of excessive water consumption charges from a metered Council water supply caused by previously undetected leaks.
It also aims to provide fair and reasonable relief to ratepayers who have excessive water consumption due to leakage and to encourage customers to get all leakage repairs in a reasonable timeframe.
Remission of Rate Penalties Policy
The purpose of this policy is to enable Council to act fairly and reasonably in its consideration of penalties for overdue rates, due to circumstances outside the ratepayer's control or where there is limited financial impact on Council.
We've reviewed these two policies as part of our Long Term Plan 2024-2034 process, with the following amendments proposed in the table below.
These proposed changes match up with our Long Term Plan 2024-34, which is currently also out for consultation. The Long Term Plan sets Council’s vision, work programme and budgets for the next 10 years. We’re making these changes based on the strategies and reviews we’ve done to see what’s working well and what needs to be improved.
Policy
Proposed Amendment
Water Rates Remission Policy 2021
Amend the wording on page 4 of the policy from:
"Only one remission will be granted in any five-year period per rating unit. However, where a rating unit has a change of ownership, Council may consider an application from the new owner(s) within the five-year period."
To:
"Up to two remissions will be granted in a five-year period per rating unit. Where a rating unit has a change of ownership, Council may consider an application from the new owner(s) within the five-year period."
Delete the current wording set out at section 6.3 of the policy.
"Remissions under $5000 can be approved by the Finance Manager. Remissions in excess of $5000 must be approved by the Chief Executive."
Replace with the following statement:
Decisions under this policy will be delegated to officers in accordance with Council’s delegations register."
Remission of Rates Policy
Amend wording from:
"Council shall have regard to excellent payment history, with no penalties incurred within the previous five years."
To:
"Council shall have regard to excellent payment history. In the instance where a penalty has been incurred within the previous five years staff have the discretion to assess this on a case-by-case basis."
CLOSED: Consultation has concluded. Please see key dates within the timeline for next steps.
Water Rates Remission Policy 2021
The purpose of this policy is to provide certainty regarding the conditions which must be satisfied before Council will accept an application for the remission of excessive water consumption charges from a metered Council water supply caused by previously undetected leaks.
It also aims to provide fair and reasonable relief to ratepayers who have excessive water consumption due to leakage and to encourage customers to get all leakage repairs in a reasonable timeframe.
Remission of Rate Penalties Policy
The purpose of this policy is to enable Council to act fairly and reasonably in its consideration of penalties for overdue rates, due to circumstances outside the ratepayer's control or where there is limited financial impact on Council.
We've reviewed these two policies as part of our Long Term Plan 2024-2034 process, with the following amendments proposed in the table below.
These proposed changes match up with our Long Term Plan 2024-34, which is currently also out for consultation. The Long Term Plan sets Council’s vision, work programme and budgets for the next 10 years. We’re making these changes based on the strategies and reviews we’ve done to see what’s working well and what needs to be improved.
Policy
Proposed Amendment
Water Rates Remission Policy 2021
Amend the wording on page 4 of the policy from:
"Only one remission will be granted in any five-year period per rating unit. However, where a rating unit has a change of ownership, Council may consider an application from the new owner(s) within the five-year period."
To:
"Up to two remissions will be granted in a five-year period per rating unit. Where a rating unit has a change of ownership, Council may consider an application from the new owner(s) within the five-year period."
Delete the current wording set out at section 6.3 of the policy.
"Remissions under $5000 can be approved by the Finance Manager. Remissions in excess of $5000 must be approved by the Chief Executive."
Replace with the following statement:
Decisions under this policy will be delegated to officers in accordance with Council’s delegations register."
Remission of Rates Policy
Amend wording from:
"Council shall have regard to excellent payment history, with no penalties incurred within the previous five years."
To:
"Council shall have regard to excellent payment history. In the instance where a penalty has been incurred within the previous five years staff have the discretion to assess this on a case-by-case basis."
