Local Water Done Well
Why this matters
We’ve reached the next step in the Local Water Done Well journey – now it’s your turn to share your thoughts.
Our current water services model—covering drinking water, wastewater, and stormwater—does not meet the Government’s new financial sustainability rules. The reality is, staying as we are isn’t an option. While change is necessary, we have the opportunity to shape how it happens—and that’s why your feedback is so important.
Councils across the country must review how they deliver water services and submit a Water Services Delivery Plan by 3 September 2025. This is part of the Government’s Local Water Done Well programme, ensuring water services remain financially sustainable, high-quality, and well-managed for the future.
We’re proud of the mahi (work) we’ve done to provide safe drinking water, reliable wastewater, and effective stormwater management. But as our community grows and new Government rules come into effect, we must change how we manage and fund water services.
Consultation is open until 5pm, Thursday 24 April 2025.
Provide your feedback via our online feedback form.
Why change is necessary
Staying with the current model is not an option - we must transition to a more financially viable structure to ensure we can keep delivering water services at the lowest possible cost, while maintaining local decision-making and public ownership.
Western Bay’s water services are well-managed today, but our current model does not meet the Government’s new financial sustainability rules. The reality is, even if we wanted to, we don’t have the financial capacity to continue operating as we are.
To secure safe, high-quality, and affordable water services for our communities, we must adopt a financially sustainable and legally compliant delivery model.
The challenges we face
New Government rules – Councils must prove they can sustainably fund long-term water services.
Infrastructure investment needed – Upgrading aging pipes, treatment plants, and stormwater systems will cost significantly more in the coming years.
Population growth – More people means greater demand for water, wastewater, and stormwater services.
Rising costs – Maintaining reliable services under stricter water quality and environmental standards means higher costs.
This isn’t a decision about whether change happens - it’s about making sure it happens in a way that works best for our community.
Our options:
After reviewing all possible alternative options to our current model, we've identified two main choices:
Option 1: Single Council Water Services Organisation
A separate Council Controlled Organisation is created to manage water services. This provides some financial benefits, including increased borrowing capacity. However, this option does not address the benefits that come from being part of a larger specialist organisation or sufficiently meet long-term funding, affordability and investment needs.
Option 2: Multi Council Water Services Organisation (preferred option)
A shared entity with potential partners such as Tauranga City Council and/or other councils. This option enhances financial sustainability while maintaining local oversight. The benefit of this over ten years could be as much as $4000-$5000 per water connection. Efficiencies would build over time, likely generating further savings for our community.
Regardless of the option, water charges will rise - but a multi council model would keep costs lower than going alone.
How do the options compare?
To plan for the future of our water services, we've assessed our infrastructure and how well we can meet the new government regulations.
We've listened to our communities and know that cost, control, ownership, and quality of our water services matter most. These priorities have guided our decision-making and form the basis for comparing each option. To see how each model measures up, we've put together an information sheet which will help you understand the benefits and trade-offs.
In simple terms:
Under the current model, average household water charges are projected to exceed $4300 per connection annually over the next 10 years.
With a multi-council model, this drops to $3000 per connection—a 31% reduction.
Over 10 years, this could save each household approximately $4000–$5000 compared to staying on our own.
If you're keen to do a deep dive into the detail, see the full financial data and technical reports, prepared by independent local government consultants, Martin Jenkins. (Water Services Alternative Scenarios Report and Water Services Viability and Sustainability Assessment Report).
Join the kōrero:
- Share your feedback with us online before consultation closes on 5pm, Thursday 24 April 2025. (Paper feedback forms are available at Council libraries and service centres)
- The feedback form below provides you with an opportunity to give us your thoughts on the models, as well as share what matters most to you—from future water costs and financial sustainability to ensuring safe drinking water and protecting our environment. We’ll keep these priorities at the forefront, ensuring that community voices are reflected in ongoing discussions and decision-making.
- Give us your thoughts in person. Come chat with us at one of our community drop-in sessions in your area:
Katikati / Waihī Beach ward | Kaimai ward | Maketu / Te Puke ward |
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Present your feedback in person to Council on either 13 and 15 May 2025. Email yourplace@westernbay.nz to register by 24 April.
Got more patai (questions)? Email yourplace@westernbay.nz or call us on 0800 WBOPDC (0800 926 732).